If you are not satisfied with your purchase for any reason, you can refund, or exchange within 10 days of receiving your order by emailing [email protected]. The following terms and conditions must apply to qualify for a refund or exchange.

  • Items must be unworn, and not tarnished, damaged or altered.
  • Packaging, tags and labels should be attached and in the same condition as received.
  • The item should be returned within 10 days (from the day your receive to the day you send to Alfie & Co)
  • Proof of purchase – receipt or credit card copy available for proof of purchase on request
  • Sale items are final sale only and cannot be returned, exchanged or credited

ALFIE & CO reserves the right to refuse returns of items when they do not meet the conditions set out above.

Please note, the cost of return delivery is not covered by ALFIE & CO and remains the responsibility of the buyer.

Faulty/Damaged Goods

We thoroughly check all items for faults or damages prior to dispatch. However, should your items be damaged or opened on receipt, please advise us immediately by emailing [email protected]

Please send your return to the address below:

PO Box 3003
SA, 5067

Please note: Occasionally for International Orders, customs inspections may also delay delivery by a few days.

If you have any questions, please email us at [email protected]